Azure for students is not eligible free account

Question

I have created Azure free account for students yet I get an error message 'You're not eligible for Azure free account how can I fix this.

Answer 1

@Alford Abbott Welcome to Microsoft Q&A Forum, Thank you for posting yoru query here!

Based on the error message "You're not eligible for an Azure free account" could be the email address was used in the past for an Azure free account.

Same if the credit card was used for an Azure free account before.

It could be invalid address information, phone number or email address.

More details you will find here: You see the message 'You are not eligible for an Azure subscription'

To resolve this issue, double-check whether the following items are true:

• The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
• The credit card information is correct.
• You don't already have a Microsoft account that uses the same information.

In order to change the email address -

• Sign in to the Azure portal using the email address, which has the account administrator permission on the account.
• Search for Cost Management + Billing.
• Select Properties from the left-hand side.

Select Update contact info to update the email address then select Save.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile#update-an-mosp-billing-account-address

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

Hope this helps. and please feel free to reach out if you have any further questions.

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