Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,769 questions
No tengo acceso a mi outlook autenticator en mi dispositivo móvil.
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FRANKLIN LEANDRO ENRIQUEZ ROSERO
0
Reputation points
No puedo ingresar acceder a mi aplicacion de atenticacion con outlook. Quisiera que por favor me suguieran que porcesos serguir.
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Harshitha Eligeti 75 Reputation points Microsoft Vendor2024-09-17T08:44:27.5133333+00:00 Hi @FRANKLIN LEANDRO ENRIQUEZ ROSERO
Thank you for sharing your issue on Microsoft Q&A.
I understand you're having trouble accessing your customer service application and that you're unable to Access the Outlook Authenticator on your mobile device.
Could you please provide more details about the error message you're receiving? A screenshot of the error would be very helpful.
Additionally, I recommend you to contact your global administrator to reset you MFA registration by following below steps:
1.Sign in to the Microsoft Entra admin center as at least an Authentication Administrator.
2.Browse to Identity > Users > All users.
3.Choose the user you wish to perform an action on and select Authentication methods. At the top of the window, then choose Require re-register Multifactor authentication.
If you have any further questions or need additional assistance with setting this up, please let us know. We're here to help!
Best regards,
Harshitha Eligeti.
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Harshitha Eligeti 75 Reputation points Microsoft Vendor
2024-09-19T16:26:46.3033333+00:00 Hi @FRANKLIN LEANDRO ENRIQUEZ ROSERO Following up to see if the above comment was helpful. If it answered your question, please click Accept Answer and indicate Yes if the answer was helpful. If you have any further questions, feel free to let us know.
Thank you!
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