The recipient's email system isn't accepting messages now. Please try resending your message later or contact the recipient directly.

Steve Allread 5 Reputation points
2024-09-04T20:38:29.71+00:00

People keep receiving this message when they sent something to my hotmail address.:

Delivery has failed to these recipients or groups: @hotmail.com ( @hotmail.com)

The recipient's email system isn't accepting messages now. please try resending your message later or contact the recipient directly.

However I get all of the emails. So why do people keep getting this message? It just started on Friday.

Thanks, Steve Allread

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,492 questions
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  1. Alex Zhang-MSFT 390 Reputation points Microsoft Vendor
    2024-09-05T08:01:22.0566667+00:00

    Hello, @Steve Allread,

    Welcome to the Microsoft Q&A platform!

    Based on your description, I know that when people send emails to your mail address, they will get the error “The recipient's email system isn't accepting messages now. Please try resending your message later or please try resending your message later or contact the recipient directly.”, but you could still receive their emails.

    I have some questions I would like to check with you in order to better address your problem.

    1. Do senders also get an error message when you log into your account on OWA? Do you also receive all emails?
    2. When a sender sends you an e-mail, do you receive the e-mail within a short period or receive all e-mails at the same time?
    3. Do all senders who send you emails receive this error or only some specific senders?
    4. Could you please provide us with the full NDR information to help us review the error message?

    Recipients occasionally have problems with their email accounts and the issue will resolve itself over time. If your problem persists, I would appreciate it if you could reply to me at your leisure to help you better resolve your problem.

    Thank you for your support and understanding.

    Best,

    Alex Zhang


  2. Steve Allread 5 Reputation points
    2024-09-05T14:16:19.0433333+00:00

    From: postmaster@outlook.com At: 09/05/24 10:06:23 UTC-4:00

    To: sallread+SRS=4wz8E=QD=bloomberg.net=sallread1@hotmail.com Subject: Undeliverable: FW: test

    DU2PEPF00028D0C.mail.protection.outlook.com rejected your message to the following email addresses: ㅤ@hotmail.com (ㅤ@hotmail.com) A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin. DU2PEPF00028D0C.mail.protection.outlook.com gave this error: Requested action not taken: mailbox unavailable (S2017062302). [DU2PEPF00028D0C.eurprd03.prod.outlook.com 2024-09-05T14:06:20.332Z 08DCC9C413206DE5] Diagnostic information for administrators: Generating server: SA1PR12MB7125.namprd12.prod.outlook.com ㅤ@hotmail.com DU2PEPF00028D0C.mail.protection.outlook.com Remote server returned '550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). [DU2PEPF00028D0C.eurprd03.prod.outlook.com 2024-09-05T14:06:20.332Z 08DCC9C413206DE5]' Original message headers:

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     by SA1PR12MB7125.namprd12.prod.outlook.com (2603:10b6:806:29f::14) with
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     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7918.20; Thu, 5 Sep
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    Received: from CY8PR12MB7196.namprd12.prod.outlook.com ([::1]) by
     CY8PR12MB7196.namprd12.prod.outlook.com ([fe80::e364:442f:ff4e:d543%5]) with
     Microsoft SMTP Server id 15.20.7918.024; Thu, 5 Sep 2024 14:06:17 +0000
    From: Steve Allread <sallread@hotmail.com>
    To: =?ks_c_5601-1987?B?pNRAaG90bWFpbC5jb20=?= <
    
    
    __DU2PEPF00028D0C.mail.protection.outlook.com rejected your message to the following email addresses:__
    
    
    
    [ㅤ@hotmail.com (ㅤ@hotmail.com)](mailto:%E3%85%A4@hotmail.com)
    
    A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.
    
    
    
    
    
    
    __DU2PEPF00028D0C.mail.protection.outlook.com gave this error:
    Requested action not taken: mailbox unavailable (S2017062302). [DU2PEPF00028D0C.eurprd03.prod.outlook.com 2024-09-05T14:06:20.332Z 08DCC9C413206DE5] 
    __
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    __Diagnostic information for administrators:__
    
    
    
    Generating server: SA1PR12MB7125.namprd12.prod.outlook.com
    
    
    
    
    ㅤ@hotmail.com
    DU2PEPF00028D0C.mail.protection.outlook.com
    Remote server  returned '550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). [DU2PEPF00028D0C.eurprd03.prod.outlook.com 2024-09-05T14:06:20.332Z 08DCC9C413206DE5]'
    
    
    
    
    Original message headers:
    
    
    
    
    ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;
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    Received: from CY8PR12MB7196.namprd12.prod.outlook.com (2603:10b6:930:58::12)
     by SA1PR12MB7125.namprd12.prod.outlook.com (2603:10b6:806:29f::14) with
     Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7918.20; Thu, 5 Sep
     2024 14:06:17 +0000
    Received: from CY8PR12MB7196.namprd12.prod.outlook.com ([::1]) by
     CY8PR12MB7196.namprd12.prod.outlook.com ([fe80::e364:442f:ff4e:d543%5]) with
     Microsoft SMTP Server id 15.20.7918.024; Thu, 5 Sep 2024 14:06:17 +0000
    From: Steve Allread <sallread@hotmail.com>
    To: =?ks_c_5601-1987?B?pNRAaG90bWFpbC5jb20=?= <뀮@hotmail.com>
    Subject: FW: test
    Thread-Topic: test
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    Attached Message:

    
    
    
    
    From: Steve Allread <sallread@hotmail.com>
    To: ㅤ@hotmail.com <ㅤ@hotmail.com>
    Subject: FW: test
    Date: Thu, 5 Sep 2024 14:06:17 +0000
    
    
    
    
    
    
    
    
    
    

    Attached Message:

    
    
    
    
    From: Steve Allread <sallread1@bloomberg.net>
    To: <sallread@hotmail.com>
    Subject: test
    Date: Thu, 5 Sep 2024 14:06:13 -0000
    
    
    
    

    This message is for informational purposes only and is not a solicitation, or an offer, to buy or sell any securities. The information is obtained from sources which we consider reliable but we have not independently verified the accuracy or completeness of such information. This material will not be updated, and it does not purport to be a complete description of the securities, markets, or developments referred to in the material. We, our employees, officers, or directors may from time to time invest in or act as market maker for the securities mentioned or may advise the issuers. All opinions are subject to change without notice. Past performance is not indicative of future returns.

    
    
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