iOS and Defender give strange error

Question

We are testing the enrollment of personal devices with app protection policies etc etc. Everything seems to work like a charm, but when we open Defender it always gives the error in the screenshot. The error is something in line of "Make sure Defender is installed and the device has a functioning network connection." Which it both has. Has anyone encountered this before?

Answer 1

@Raf,Thanks for posting in Q&A.

To clarify this issue, please check the following.

1.Did the iOS device onboard Defender for Endpoint?

2.Please follow the link below to check that the settings for onboarding iOS devices into defender are configured.

https://learn.microsoft.com/en-us/mem/intune/protect/advanced-threat-protection-configure

If there is any update, feel free to let me know.

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