i have problem with Excel

Question

Faulting application name: EXCEL.EXE, version: 16.0.10413.20020, time stamp: 0x66ac24f8

Faulting module name: HsAddin.dll, version: 24.100.0.4083, time stamp: 0x65ff039f

Exception code: 0xc0000005

Fault offset: 0x0000000000d0ff3f

Faulting process id: 0x3bc4

Faulting application start time: 0x01dafdf0dab2267a

Faulting application path: C:\Program Files\Microsoft Office\Root\Office16\EXCEL.EXE

Faulting module path: C:\Oracle\SmartView\bin\HsAddin.dll

Report Id: 37cc0c3b-23c1-49c8-aedb-c67db7d98772

Faulting package full name:

Faulting package-relative application ID:

Answer 1

Hi,

When did the Excel crash?

What have you tried?

About Excel crash problem, please follow this article and try the methods first:

https://support.microsoft.com/en-us/office/excel-not-responding-hangs-freezes-or-stops-working-37e7d3c9-9e84-40bf-a805-4ca6853a1ff4

Just checking in to see if the information was helpful. Please be a bit more precise to explain your problem so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

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