If you want users to receive the message in their own Inboxes, use the Team/Group address, not the channel one.
Query on Teams channel
Roger Roger
6,406
Reputation points
Hi All
I want to send an email to a Teams channel. When I send an email to the Teams channel email address, the email appears as a post in the channel's conversation feed. However, I want the email to go directly to the users' Outlook inboxes instead. In other words, when I send an email to the Teams channel address, it should be delivered to the users' Outlook inboxes. Is this possible? Please guide me.