my school changes my resrouces tentant

Question

recently, I uses school email for learning databrick, now my school changed the tenant, I cant connect with my databrick resource using this account (with the upgrade subscription).

I try to delete the subscription and deactive the account but I cant change the credit card information. Furthermore, The bill is still going. Can anyone help me?

Microsoft, can you change the subscription owner and give it back to me then I can delete all the resource, I'm scare someone will take advantages of it.

Thanks

Answer 1

Hello Huỳnh Thiện Nam,

Welcome to the Microsoft Q&A forum.

Please Contact your school's IT admin to see if they can provide you with a new account that is associated with the new tenant. This allows you to access your Databricks resource using the new account.

I hope this helps.

Answer 2

Hi,

I suggest you try to contact Microsoft customer service directly:

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2