Azure charges incurred after I cancelled my subscription

Question

Hello, so I got into Azure as a free account and I had some credits to spend, but before signing up for Azure I needed to give my card's details for me to create an Azure account. After that I decided for personal reasons to stop using Azure so I cancelled my one and only subscription today , but even after that I saw in my "actual cost" that I got charged for 0.01 more and I checked cost analysis and it seemed to occured from "virtual network". I know it is not a big thing but now I am afraid that after my credits end, Azure will charge my card automatically since I cannot seem to detach it's info even after cancelling my subscription. Any help would be appreciated

Answer 1

Hello ΣΑΠΟΥΝΤΖΟΓΛΟΥ ΙΩΑΝΝΗΣ ,

Thank you for reaching out on the Microsoft Q&A .

Sorry for the trouble you're facing.

To remove your credit card from Azure, you can follow the steps in this guide. If you can't remove it now, try again after your trial or billing period ends.

If your subscription is canceled but you're still being charged, please reach out to Azure support for help with refunds and to resolve any issues. You can create a support request here.

Azure provides free support for billing issues under their Basic Support Plan, so don't hesitate to contact them. More details about support plans are available here.

If the information is useful, please accept the answer and upvote it to assist other community members.

Answer 2

Ok charges stopped after I cancelled my subscription but now I want to reactivate it cause I have some free credits to use , if my free credits end will Azure automatically charge me or will they ask me if I want to continue using the subscription therefore getting charged? I don't want them to automatically charge me if my credits end. Will I have to cancel my subscription before my credits end to prevent that or I am safe waiting for them to end and then telling Azure I don't wish to continue getting charged?