Object refrence not set to an instancfe of an object

Ata Arif 0

when trying to connect Azure to SDL Trados 2024 I get this error message:

Ryan Hill 28,636 Reputation points Microsoft Employee

2024-08-28T18:47:40.45+00:00

@Ata Arif the error message didn't post. Can you clarify your issue and the Azure service offering you're trying to utilize?
Ata Arif 0 Reputation points

2024-08-28T19:08:22.3066667+00:00

Thank you very much for your reply
please find some error messages and the log attached
.Screenshot 2024-08-12 160120-2.png

Screenshot 2024-08-12 160146-3.png

Screenshot 2024-08-28 200742-last .png
Ata Arif 0 Reputation points

2024-08-28T19:11:56.92+00:00

Hi Ryan

thank you for your answer

here are some screenshots
Ata Arif 0 Reputation points

2024-08-28T19:14:35.5166667+00:00

when I click on the Microsoft API key I get this error message
Ata Arif 0 Reputation points

2024-08-28T19:17:52.1833333+00:00

here is the log:

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-08 20:08:26.6473 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:12:50.8730 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:12:51.1580 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:12:53.1496 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:13:08.3292 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:13:08.4056 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-10 19:13:08.8071 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:12:00.5737 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.

at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)

at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

--- End of inner exception stack trace ---

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:14:58.5454 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.

at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)

at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

--- End of inner exception stack trace ---

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:16:34.5069 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:16:34.6940 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:16:40.9687 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:18:51.9412 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:19:11.0003 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.

at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)

at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

--- End of inner exception stack trace ---

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:22:49.4931 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:22:50.4172 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:22:56.8694 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:22:57.9968 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:23:17.5277 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:23:45.8765 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.

at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)

at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

--- End of inner exception stack trace ---

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:23:54.1455 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (Access Denied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:23:59.5726 Error HandleError: System.ArgumentException: IDX12729: Unable to decode the header '[PII of type 'System.String' is hidden. For more details, see https://aka.ms/IdentityModel/PII.]' as Base64Url encoded string. ---> System.MissingMethodException: Method not found: 'Boolean Microsoft.IdentityModel.Tokens.Json.JsonSerializerPrimitives.IsReaderAtTokenType(System.Text.Json.Utf8JsonReader ByRef, System.Text.Json.JsonTokenType, Boolean)'.

at System.IdentityModel.Tokens.Jwt.JwtHeader..ctor(String json)

at System.IdentityModel.Tokens.Jwt.JwtHeader.Base64UrlDeserialize(String base64UrlEncodedJsonString)

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

--- End of inner exception stack trace ---

at System.IdentityModel.Tokens.Jwt.JwtSecurityToken.Decode(String[] tokenParts, String rawData)

at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.ReadJwtToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.ReadToken(String token)

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:26:11.8317 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:26:12.1419 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:27:42.4625 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:29:41.5327 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:30:46.0168 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:30:46.0670 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:30:52.4387 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:30:52.8270 Error HandleError: System.Exception: Resource not found

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.TryRequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

at MicrosoftTranslatorProvider.Service.PrivateEndpointService.RequestTranslation(PrivateEndpoint privateEndpoint, ProxySettings proxySettings, PairModel pairMapping, String textToTranslate)

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:38:01.9415 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

MicrosoftTranslatorProvider.Helpers.ErrorHandler: 2024-08-26 17:39:25.8753 Error HandleError: System.Net.Http.HttpRequestException: Response status code does not indicate success: 401 (PermissionDenied).

at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()

at MicrosoftTranslatorProvider.Service.MicrosoftService.<AuthenticateUser>d__0.MoveNext()

1 answer

Ryan Hill 28,636 Reputation points Microsoft Employee

2024-08-29T15:14:06.68+00:00

@Ata Arif

So, I'm familiar with https://appstore.rws.com/plugin/179/. However, based off the error message in the stack trace, the API key you entered into the field isn't authorized. What I don't know is what endpoint that plugin is actually using. In this case, you'll need to contact their support, https://community.rws.com/product-groups/trados-portfolio/rws-appstore/f/rws-appstore.

If you can successfully run and execute Quickstart: Azure AI Translator REST APIs - Azure AI services | Microsoft Learn, then that will confirm the issue is indeed with the plugin.
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Object refrence not set to an instancfe of an object

1 answer

Your answer