Hello @Brynne Stevens,
Welcome to Microsoft Q&A forum.
I notice that the troubleshooting steps suggest using this troubleshooter tool.
Did you download, run this tool, select Uninstalling
, try to uninstall following runtimes and then reinstall the Visual C++ Redistributable package?
Microsoft Visual C++ xxxx Xxx Additional Runtime – xx.xx.xxxxx
Microsoft Visual C++ xxxx Xxx Debug Runtime – xx.xx.xxxxx
Microsoft Visual C++ xxxx Xxx Minimum Runtime – xx.xx.xxxxx
Best Regards,
Tianyu
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