@George Lindsay Thanks for posting in our Q&A.
For this issue, it is not related to windows 365. It is more related to dynamics 365. Please understand that Q&A doesn't support dynamics 365 issues. Given this situation, it is suggested to contact dynamics 365 support to get more accurate help.
https://www.microsoft.com/en-us/dynamics-365/contact-us?msockid=0172fa8fc0386c1415c1eef8c1536d27
Thanks for your understanding.
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