RDP logon fails - observing error "An error occurred when transitioning from Initialized in response to EvCreated. (ErrorCode 0xD00002FE)"

Question

Greetings - At times on a Windows Server 2016 instance (version 1607, OS build 14393.4046) logon via Remote Desktop stops working. RDP typically works just fine on this server. I've noticed many instances of the following error in the event viewer logs coinciding with this:

Event ID - 36
An error occurred when transitioning from Initialized in response to EvCreated. (ErrorCode 0xD00002FE)

The error shows up in this event viewer channel:
Microsoft-Windows-TerminalServices-LocalSessionManager/Operational

I haven't found any resources about this error online and would greatly appreciate any insight or direction to resources that might help me understand what is going on here. I'd be happy to provide any other information that might be relevant.

For what it's worth I'm in a corporate environment. It looks like authentication is succeeding in the Microsoft-Windows-TerminalServices-RemoteConnectionManager/Operational log with events of the type Event ID - 1149 "Remote Desktop Services: User authentication succeeded:" present.

Any help would be greatly appreciated.
Thanks,
Tom

Answer 1

Hi,

Please try below troubleshooting steps first.

1. Restart the remote desktop service and monitor to see if the issue will happen again.
2. Disable the policy on the server "computer configuration->windows settings->security settings->local policies->security options->"system cryptography: USe FIPS compliant algorithms for encryption, hashing, and signning". Check if issue persists.
3. Set the RDP security layer to "RDP Security Layer". Check if issue persists.

Thanks,

Eleven

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Answer 2

Hi @Thomas Marsden Did you find the resolution? I am facing the same issue at the moment with one of our Windows VM in azure.