Request for Subscription Cancellation and Refund

Question

Dear Azure Support Team,

I hope this message finds you well. I am writing to request the cancellation of my Azure subscription and a refund for the recent charge made to my account.

Despite not intending to continue with the subscription, I noticed a charge on my account on 09.08.2024 for $33,59. I kindly request a refund for this charge, as I no longer require the services associated with the subscription.

Please let me know if you need any further information or clarification. I would appreciate your prompt assistance in resolving this matter.

Thank you for your understanding and support.
Best regards,
Murad

Answer 1

Open a billing support ticket

https://azure.microsoft.com/en-us/support/create-ticket

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hth

Marcin

Answer 2

I would request you create a support request. https://azure.microsoft.com/en-us/support/create-ticket

But before doing this it will be prudent to check the steps here to cancel your subscription as well https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription?source=recommendations

If you cant create a suppport request like above you can use the global support numbers:
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola