Prebuilt-bankStatement.us Inner error: {"ModelNotFound" }

Question

Hello,

I am trying to do an API call for the new prebuilt bankstatement in document intelligence. From the documentation found here: https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/concept-bank-statement?view=doc-intel-4.0.0

I have been using "prebuilt-bankStatement.us" and getting this error:
azure.core.exceptions.ResourceNotFoundError: (NotFound) Resource not found.

Code: NotFound

Message: Resource not found.

Inner error: {

"code": "ModelNotFound",

"message": "The requested model was not found."

}

Please give me some help, I know this was recently released and let mw know when API support will be added!

Thanks,

Matthew

Answer 1

Hello @Matthew Anderson (US - New Hampshire) , Thanks for using Microsoft Q&A Platform.

The Document Intelligence 2024-07-31-preview REST API is now available. Public preview version 2024-07-31-preview is currently available only in the following Azure regions. East US, West US2, West Europe and North Central US

Here is the REST API documentation you can refer to : https://learn.microsoft.com/en-us/rest/api/aiservices/document-models?view=rest-aiservices-v4.0%20(2024-07-31-preview)&preserve-view=true

I just reproduced using REST API and it was successful. Please make sure you use these supported regions.

For latest updates please refer to the what's news page: https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/whats-new?view=doc-intel-4.0.0&tabs=csharp#august-2024

Is this something you are looking for?

Regards,

Vasavi

-Please kindly accept the answer and vote 'yes' if you feel helpful to support the community, thanks.

Answer 2

This was very helpful!

Answer 3

@VasaviLankipalle-MSFT When will this be available in other regions? I tried switching to West US2 and it yields an error using the prebuilt-bankStatement.us - the error is Resource Not Found. Other templates work, though.

Raw response:

Resource not found. Status: 404 (Not Found) ErrorCode: NotFound Content: {"error":{"code":"NotFound","message":"Resource not found.","innererror":{"code":"ModelNotFound","message":"The requested model was not found."}}}

Headers:

ms-azure-ai-errorcode: REDACTED
x-ms-error-code: REDACTED

x-envoy-upstream-service-time: 2

apim-request-id: 5f658825-f001-4282-ae7a-095afe377d3c

Strict-Transport-Security: max-age=31536000; includeSubDomains; preload

X-Content-Type-Options: nosniff

x-ms-region: REDACTED

Date: Wed, 20 Nov 2024 15:40:41 GMT

Content-Length: 146

Content-Type: application/json; charset=utf-8