I created a group in MS 365. What is a group email?

Question

So I created a new group in the Microsoft 365 admin portal and it was required that I create a group email for it. The users in the group have their own personal inboxes already, and I don't know how to access or add them to this new 'group email'. Any ideas?

Answer 1

The members of the group are automatically added to the group. The group, from an email perspective, is a distribution list (from what I understand). Hence if you name your group mygroup and then send an email to the mygroup email then the members will get it. Refer to this article on what an MS365 group actually represents and why you might want to use it in lieu of just a distribution list.

Also see this article comparing groups to shared mailboxes. It is dated but in my experience shared mailboxes are more common. From an email perspective they share similar goals.