Azure bot not responding

Question

I have created Azure Bot, I have set questionnaire using language service.

But after created a Azure Bot I tested in Web Chat, but Bot is not responding.

I want to know what are the possible reason with solutions.

Error bot is showing is "There was an error sending this message to your bot: HTTP status code Unauthorized"

Answer 1

Hello @Faiza Dingankar

Thanks for reaching out to us, for this issue, I think most possible solution has been posted there -

https://learn.microsoft.com/en-us/answers/questions/980379/there-was-an-error-sending-this-message-to-your-bo

Please take a look at it to see if any of them is working.

If nothing works for you, I would suggest you raising a support ticket for this issue, if you have no support plan, I am happy to enable you a free ticket for this issue since regular advice is not working. Let support engineer work with you to check on the backend data.

I hope this helps, please let us know if you need a support ticket.

Regards,

Yutong

-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.