Remote desktop licensing mode is not configured

Question

Hi. We have a Windows 2019 Server. It is workgroup server & not part of domain. Its been running fine since 3 to 4 years. We are seeing below message when trying to RDP to server since last 3 months. 2 concurrent RDP connections are enough & we dont need more than 2. Hence, dont need any CAL or user licenses.

Please guide on how to fix this issue so that we will be able to RDP even after grace period.

Please note that I have tried stopping Remote Desktop services in order to troubleshoot the issue. But, my RDP connection immediately got disconnected & I was unable to RDP. To fix this RDP issue, opened services.msc in my laptop & with 'connect to another computer' option, I connected to server's services.msc & started Remote Desktop services again. I was then able to RDP. So, realized RDS need to be running in order to RDP.

Answer 1

Hello,

Windows Server allows two remote desktop connections by default for administrative purposes, without the need to deploy Remote Desktop Services (RDS) roles or purchase an RDS Client Access License (CAL).

Check to see if you have inadvertently installed the remote Desktop Services role, you can remove it by following these steps:

1. Go to the server manager.
2. Click Manage, and then select Delete Roles and Functions.
3. Navigate to the Remote Desktop Services section. If it is selected, deselect it.
4. Follow the wizard to delete the role and restart the server.

Alternatively, you can turn off notifications using the Group Policy Editor (gpedit.msc).

Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Licensing. Enable the following policies:

Best regards

Jacen

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