Azure Face
An Azure service that provides artificial intelligence algorithms that detect, recognize, and analyze human faces in images.
165 questions
I applied for the Face API, but I'm encountering a 403 error.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
kanghan.kim(kanghan.kim@celltrion.com)
0
Reputation points
I have applied for the Face API and received approval for usage. However, I keep encountering a 403 error when calling the identify function. Is there another API I need to apply for, or what could be the problem? Please let me know
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
YutongTie-MSFT 52,856 Reputation points2024-08-07T05:09:44.8833333+00:00 Hello Kanghan,
Thanks for reaching out to us, it will be helpful if you share your code sample without your credential. A 403 error typically indicates that your request is forbidden, often due to permissions issues or authentication problems. Since you’ve received approval for the Face API
Besides that, there are some items you can check on it -
API Key or Subscription Key: Make sure you are using the correct API key or subscription key. Double-check that the key you’re using is valid and has the required permissions for the specific function you’re trying to access.
Endpoint URL: Ensure that you’re using the correct endpoint URL. Sometimes, different functions or regions have different endpoints, and using an incorrect URL can result in a 403 error.
Service Region: Verify that the API key you’re using is associated with the correct region. Some services are region-specific, and using an API key in the wrong region could cause access issues.
Subscription Quotas and Limits: Check if you’ve exceeded your subscription quota or usage limits. If you have a limited number of API calls or operations allowed, hitting these limits can result in errors.
Permissions and Access: Confirm that your account has the necessary permissions for the “identify” function. Even with API approval, certain functions might require additional permissions or configuration.
API Version: Ensure that you’re using the correct API version. Sometimes, different versions of an API have different requirements or configurations.
Request Format: Review the request format and headers. Ensure that you’re sending all required parameters and headers correctly as per the API documentation.
Error Message Details: Look for more detailed error messages or codes in the response body. Sometimes, the 403 error might come with additional information about why the request is forbidden.
If you’ve checked all of those but no clue, please do let us know.
Regards,
Yutong
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