My Microsoft Azure account is disabled and also amount is not shown

Question

pay as you go

Answer 1

If your Microsoft Azure account is disabled and the amount is not shown, it could be due to various reasons such as your credit has expired, you reached your spending limit, you have an overdue bill, or your credit card limit has been exceeded. To reactivate your account, you need to identify the issue and follow the steps accordingly. For example, if your credit has expired, you need to upgrade your subscription to a pay-as-you-go subscription by contacting Azure support. If you have reached your spending limit, you need to remove your spending limit in the Azure portal. If your bill is past due, you need to resolve the past due balance by following the steps mentioned in the Resolve past due balance for your pay-as-you-go Azure subscription article. If the bill exceeds your credit card limit, you need to switch to a different credit card or switch to pay by invoice.

It is important to identify the issue before taking any action to reactivate your account.

---

References:

• Reactivate a disabled Azure subscription
• Why is my Azure for Students subscription disabled and how do I reactivate it?
• Resolve past due balance for your pay-as-you-go Azure subscription
• Pay your Microsoft Customer Agreement Azure or Microsoft Online Subscription Program Azure bill
• Avoid charges with your Azure free account

Answer 2

Hello,

 

Thank you for posting in Q&A forum.

There's a high possibility that your subscription has been disabled temporarily. To reactive the subscription, you can try with below Microsoft Official Guidance: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

If it's not the business scenario you are talking about, please kindly provide a screenshot with more detailed explanation so that we can better understand the issue.

 

Best regards，

Jill Zhou

 

If the Answer is helpful, please click "Accept Answer" and upvote it.