What is this recent chat of "Call Recorder Teams Prod"?

Joseph 40

After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod".

During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge.

What exactly is this?

Dinesh Rajagoni (Tata Consultancy Services Limi) 60 Reputation points Microsoft Vendor

2024-07-03T05:11:18.28+00:00

Hi Joseph - Thanks for raising the query.

We will look into it and let you know the updates.
Abhishek Kumar 5 Reputation points

2024-07-19T13:53:51.4233333+00:00

I also got the same bot in my chat window. Do we know why we are getting this?
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Dinesh Rajagoni (Tata Consultancy Services Limi) 60 Reputation points Microsoft Vendor

2024-07-26T16:58:27.3066667+00:00

Hi,
We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
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5 answers

JimmyYang-MSFT 54,241 Reputation points Microsoft Vendor

2024-07-03T10:00:02.9766667+00:00

@Joseph

"Call Recorder Teams Prod" is not a standard or commonly known feature or entity within Microsoft Teams. It might be an indication of a third-party app or integration related to call recording that has been installed or enabled within your Microsoft Teams environment.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Abhishek Kumar 5 Reputation points

2024-07-19T13:55:28.14+00:00

I also got the same bot in my chat window. Do we know why we are getting this?

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CCDanC 10 Reputation points

2024-08-07T15:00:37.0333333+00:00

I'm seeing "Call Recorder Teams PROD" entries while reviewing a particular user's sign-in logs. In at least our case, I believe that this is the legitimate (official) meeting recording function offered within Teams.

(Though I'm at a loss as to why it would appear in the OP's case).

Vitaliy Shatskiy 0 Reputation points

2024-08-14T12:06:08.47+00:00

I got this today.

When I opened a chat with this, Teams stopped responding.
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Giorgio Stefani 5 Reputation points

2024-08-23T08:50:57.3166667+00:00

I have the same problem. The chat has been added some minutes ago and if a open it, Teams stops responding
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Julie Taylor 0 Reputation points

2024-09-04T05:06:36.87+00:00

Yes I have had the same problem and I have to restart my computer to return Teams functionality
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Shashidhara S 5 Reputation points

2024-08-23T11:17:16.3733333+00:00

Just click on the three dots and click on Discard, it will disappear
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Nikhil Ajit 0 Reputation points

2024-10-01T17:30:12.8033333+00:00

has this been resolved. even i see this with some of my users .
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Thierry M. Vos 1 Reputation point

2024-10-14T08:30:20.1+00:00

Yeah, pretty curious about this one, as I also just had it showing up. Not sure what the trigger was and "just discard" comment seems like a recipe for disaster. If we just ignore stuff like this, who knows what ghosts we have in the wire?
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What is this recent chat of "Call Recorder Teams Prod"?

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