Disable OneDrive Personal vault

Ibrahim Kishawi 65

I am unable to disable Personal Vault. It keeps syncing forever and timing out at 20 minutes. When I go online to One Drive and select settings to disable Personal Vault I do not get the option to disable Personal Vault. I only get the authentication to verify identify over and over again. I have been trying to disable the Personal Vault for weeks with no success. Help appreciated.

Bob Main 40 Reputation points

2024-10-04T17:02:58.68+00:00

There is NO OPTION TO DISABLE PERSONAL VAULT!

Why is MicroSlop FORCING more unwanted and unused bloatware on CUSTOMERS?

I am paying for Office365 and expect it to work properly. Personal Vault BREAKS OneDrive.

Do I have to reconfigure my PC's to Google or Dropbox to get RELIABLE cloud storage?
Curtis Trammell 5 Reputation points

2024-12-09T01:52:43.0033333+00:00

I too cannot find any toggle to disable Personal Vault. Please let me know when you update with a fix for this. For the time being I will ignore the notification that my personal vault is not up to date.
William Bartholomew 5 Reputation points

2024-12-14T16:37:12.09+00:00

When Microsoft released Personal Vault on OneDrive back in September 2019, there was an option to toggle it off. If you toggled it off, all your files in Personal Vault were permanently deleted and unrecoverable. Although you got a warning message your files will be deleted if you toggle it off, some users did not understand the warning message. Users would complain to Microsoft that Personal Vault wiped out their files.

As a result, Microsoft removed the feature to toggle it off. Now the only way a file is permanently deleted from Personal Vault is if you select it and deleted yourself. Microsoft is not forcing you to use Personal Vault, you either use it or not. If you do use it, you will be prompted to setup two factor authentication if you are not using it.
arambasil 0 Reputation points

2024-12-14T19:15:35.82+00:00

I too cannot find any toggle to disable Personal Vault. Please let me know when you update with a fix for this. For the time being I'll ignore the notification that my personal vault is not up to date.

Thanks
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3 answers

Gowtham CP 5,760 Reputation points

2024-05-03T03:25:16.92+00:00
Hello @Ibrahim Kishawi

Thanks for posting in the Microsoft Q&A.

Disabling OneDrive Personal Vault

Solution:

Go to OneDrive online and navigate to Settings > Options > Personal Vault.

If you see the "Disable Personal Vault" option, toggle it off and confirm after verifying your identity (if prompted).

Note: Disabling permanently deletes all Personal Vault data. Make sure to have backups.

Option Missing?

Reach out to Microsoft Support for help with disabling or explore alternative methods.

Temporary Workaround: Move files from the Personal Vault folder to regular OneDrive storage. This doesn't disable the Vault but removes files from extra security.

If this solution helps, kindly consider accepting it. Thank you!
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2 people found this answer helpful.
Luiz Silva 25 Reputation points

2024-06-17T04:20:53.2933333+00:00

Yes, 3. the option is missing. Please send me an email showing how to turn this annoying thing off. Thanks.

Patricia Elbagoury 85 Reputation points

2024-06-24T20:05:18.8233333+00:00

Doesn't work, even an empty personal vault holds everything in OneDrive hostage when locked.

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Elena Alpdogan 10 Reputation points

2024-07-26T07:44:12.8233333+00:00

Can I delete the personal vault, I don't need it, please

camdyn kellett 15 Reputation points

2024-08-19T16:19:58.7633333+00:00

NOT HAVING AN OPTION TO DISABLE IS TOTALLY UNACCEPTABLE. FIX THIS BS NOW

Remy sabliet 10 Reputation points

2024-09-18T14:58:52.4533333+00:00

Hello, it is September 2024 and I have the same problem. I do not want this vault thing that make my document always unsynchronized, it makes thing so unconvenient to a point I am thinking to do it in the old way with a USB Key... We are in 2024 guys. Too much security, loss of service, loss of client...

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Wil Ti 0 Reputation points

2024-10-21T12:08:15.1666667+00:00

Oktober 2024 und ich kann ihn ebenfalls nicht deaktivieren...

Adam Childs 10 Reputation points

2024-12-02T21:18:40.3733333+00:00

Absolutely useless: "If you see the "Disable Personal Vault" option..." - you may as well say "If you see a kangaroo jumping across your screen...". Why give a solution that depends on whether Microsoft has or has not included an option, seemingly arbitrarily.
To paraphrase another big firm: "Either do (include the option) or not -there is no IF"!!

Adam Childs 10 Reputation points

2024-12-02T21:21:04.4733333+00:00

This is obviously a known issue as you tell us what to do if the option isn't working but how do we "Reach out to Microsoft Support for help" without losing even more of OUR time (reaching into the tens of thousands of hours, collectively?).
MS - you broke it, YOU fix it!

Adam Childs 10 Reputation points

2024-12-02T21:21:40.8633333+00:00

P.S. How do we "Reach out to Microsoft Support for help" - I thought this was MS Support?

Marek Miklovič 0 Reputation points

2024-12-02T21:55:45.26+00:00

HODL on, one day this dream will come true

Semalu 0 Reputation points

2024-12-27T17:25:43.4933333+00:00

NO, this is not helpful. Your solutions do not work. The problem is far worse. Even though the vault is empty it stops all files and folders from syncing, holding everything hostage. This morning I had 67 messages saying the vault was locked adn ONe Drive could not sync. I had to unlock all before I had access to my one drive folder. This is ridiculous, sloppy and incompetent coding and really really bad business. A fatal flaw as far as I am concerned. I am giving them one week to find and distribute a fix to everyone who made the mistake of "unlocking it" for the first time. My business depends on my ability to keep one drive syncing constantly and open constantly. Wow, talk about a sabotage bomb. Shame on you Microsoft.
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Emi Zhang-MSFT 26,686 Reputation points Microsoft Vendor

2024-05-03T06:55:18.05+00:00

Hi,

Please refer to this support article about disable Personal Vault:

https://support.microsoft.com/en-us/office/protect-your-onedrive-files-in-personal-vault-6540ef37-e9bf-4121-a773-56f98dce78c4

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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Ted McConnell 15 Reputation points

2024-06-06T12:49:17.0766667+00:00

I had the same issue, not finding any “disable” function until I switched from the Chrome browser to Edge. Then the “disable” option for the Vault was visible.

Patricia Elbagoury 85 Reputation points

2024-06-24T18:48:58.01+00:00

I have NO files in the personal vault but it continues to lock itself after a time of non-use and will not let onedrive upload my files until I UNLOCK A USELESS AND EMPTY FILE. MICROSOFT HAS FOUND A WAY TO HOLD ALL ONEDRIVE FILES HOSTAGE TO THIS USELESS APPENDAGE.

Patricia Elbagoury 85 Reputation points

2024-06-24T20:02:36.25+00:00

Comment to Ted McConnell - Lo and Behold - since you posted your comment which was going to be my answer to the problem, Microsoft has eliminated the disable option from the screen. So that proves that Microsoft wishes to hold everyone hostage to this personal vault for some reason. If this position continues, I will consider getting an Apple computer when I am forced to give up my Windows 10 soon.

Patricia Elbagoury 85 Reputation points

2024-06-24T20:08:14.3633333+00:00

Microsoft violates customers code of conduct by holding all OneDrive files hostage with Personal Vault

GT Massey 20 Reputation points

2024-07-03T13:14:16.0266667+00:00

As advised above, I tried switching from Chrome to Edge, but it does not work for me either. I am fed up with being harassed by the, for me useless, Personal Vault, which I do not want to use.

Lori Lockwood 5 Reputation points

2024-07-19T06:26:39.3466667+00:00

TURN OFF THE PERSONAL VAULT!!! I have no way of disabling this feature. Sick and tired of Microsoft forcing us using this worthless feature. TURN THAT OFF!

Brendon Mills 0 Reputation points

2024-11-13T10:55:27.0866667+00:00

I do not want a Personal Vault.

I do not want Windows 11.

Stephen Cooper 0 Reputation points

2024-11-23T00:15:39.1233333+00:00

There is nothing in support artical to disable the personal vault, please explain how this is done as the vault get sync warning all the time and I really do not want the personal vault, so how to I disable ut please.
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Philip Carter 0 Reputation points

2024-12-29T17:34:48.5366667+00:00
It can't be disabled. Microsoft removed the option to disable it across the entire platform for some unknown reason.

Microsoft support doesn't/can't/won't provide a procedure to disable it.

Don't believe me? Get MS Support on the line and see for yourself.
🤷
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Disable OneDrive Personal vault

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