Missing Extensions After Arc Registrations

Question

Hello,

At the early stages of deploying a new cluster.

Towards the end of Step 4 from: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-arc-register-server-permissions?tabs=powershell

The servers are registered and appear in Azure Portal. However, when checking extensions, I only have:

AzureEdgeRemoteSupport

AzureEdgeTelemetryAndDiagnostics

I SEEM to be missing these based on the link above: AzureEdgeDeviceManagement and AzureEdgeLifecycleManageIs this a problem ? If so, how do I manually add these ?

Thanks

Answer 1

Hi @Stack Admin

If you are still facing this issue, please try with below

$Subscription = "XXX"

New-AzConnectedMachineExtension -Name "AzureEdgeLifecycleManager"  -ResourceGroupName XXX  -MachineName $env:COMPUTERNAME -Location XX  -Publisher "Microsoft.AzureStack.Orchestration" -ExtensionType "LcmController" -SubscriptionId $Subscription

New-AzConnectedMachineExtension -Name "AzureEdgeDeviceManagement"  -ResourceGroupName XXX  -MachineName $env:COMPUTERNAME -Location XX  -Publisher "Microsoft.Edge" -ExtensionType "DeviceManagementExtension" -SubscriptionId $Subscription

Please feel free to let me know if you have any question.

If I have answered your query, please click "Accept as answer" as a token of appreciation

Answer 2

SOLVED!

After couple of tests, I have found out that ARC Regstration of HCI nodes doesn't work with Germany West Central region...

I don't know how and why but deploying cluster with different Region solved problem and created all 4 Extensions successfully.

So AVOID Germany West Central region (and probably other new regions aswell) until they are fixed or whatever.

Answer 3

Hello @Stack Admin
Radovan Sukic That's a good observation.  I have seen this when the node was being registered to a region which did not support Azure Stack HCI. Below are the azure regions that support stack HCI.

Azure regions: Azure Stack HCI is supported for the following regions:

• East US
• West Europe
• Australia East
• Southeast Asia
• India Central
• Canada Central
• Japan East
• South Central US

If anyone who is still getting this error even with the supported regions, please feel free to tag me. pwehland- Please check if this is the case with you.

If this has answered your question, please accept this as answer as a token of appreciation.