Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
1,283 questions
Unable to recover Automation account in Azure
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI5%3C/text%3E%3C/svg%3E)
Ishaanpreet-5919
20
Reputation points
Hi,
I need help with restoring my Azure automation account.
I created an automation account for some testing in the EastUS region and I deleted all the resources once my testing was complete. Then, I tried creating an automation account again but got the following error:
"Only one account is allowed for your subscription per Region. If Deleted recently, please restore the same account azure automation"
Based on above error, I attempted to restore the automation account in the same RG. However, I got the following error message:
"An error occurred while restoring account 'site-reco-jid-asr-automationaccount'. Error details: {"Message":"Free Trial and Student subscriptions cannot create accounts in this location. Please select from the allowed regions: [eastus, eastus2, westus, northeurope, southeastasia, japanwest]."}. Error code: BadRequest.."
It appears to be an issue on the Azure side. Automation accounts are allowed to be created in the EastUS region but I am not sure why I am getting an error while restoring the account in the same region.
Thanks.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
v-vvellanki-MSFT 4,920 Reputation points Microsoft Vendor2024-04-16T09:01:34.62+00:00 Thanks for contacting Microsoft Q&A platform.
As this issue looks strange, this issue needs deeper investigation and I would recommend you to open a azure support case. Support team will be able to check and help on this.
Once the issue is resolved, request you to post the resolution here for the benefit of community.
Hope this helps you.
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Ishaanpreet-5919 20 Reputation points
2024-04-16T13:46:02.8566667+00:00 Thanks for your response. I sent the email to AzCommunity@Microsoft.com and awaiting response.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER6%3C/text%3E%3C/svg%3E)
RaghuveerBoinapalli-6584 0 Reputation points2024-04-19T00:02:45.36+00:00 I have the exact problem. Really appreciate some solution for this ..
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RaghuveerBoinapalli-6584 0 Reputation points
2024-04-19T00:04:27.38+00:00 I have the same problem. Any solution is appreciated.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Alex Vieira 41 Reputation points2024-08-07T20:41:49.63+00:00 Hi,
I had the same problem, I had to change the location to West US
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Apurva Pathak 635 Reputation points2024-12-31T14:53:40.1566667+00:00 Had the same issue, got fixed after I changed the region to 'eastus2'. Though, we'd need to understand the root cause of this issue as it may have a bigger impact.
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