Error accessing Viva Insights Copilot Dashboard: 'Unable to connect to network'

MChogo 25 Reputation points
2024-04-11T06:55:29.9433333+00:00

Hi all,

I'm getting an error using Viva Insights when I access to Copilot dashboard: https://insights.cloud.microsoft/#/CopilotDashboard/

The following error message is displayed: "Unable to connect to network. Check your internet connection and then try again".

Obviously I have Internet connection, otherwise I couldn't reach that page.

With this error I can't see the Copilot adoption rate on Microsoft 365.

Anybody is in the same issue?

I paste a screenshot with this error:f4194e1a-27ef-4594-9613-3b8dfec5ff2c

Regards.

Viva Insights
Viva Insights
A Microsoft Viva module that provides insights and recommendations designed to improve productivity and wellbeing.
82 questions
Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
380 questions
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Accepted answer
  1. Liam 80 Reputation points
    2024-05-15T00:09:13.3033333+00:00

    Hey @MChogo , finally got an answer on this one from the 365 support team. As per the attached screenshot of their reply, looks like this feature is gated behind enterprise level user counts.

    copilto viva dashboard reqs


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