Teams not installing using Intune Microsoft 365 Apps

Caspar - ABO 261 Reputation points
2024-02-22T12:29:06.44+00:00

Hello, Once again I have an issue with Teams. We use the 365 Apps to install Office including Teams. A few weeks ago everything was working fine but now I just installed 130 new devices using Intune and Autopilot. None of the 130 devices has any sign of Teams, it's not there. Intune portal says 365 Apps is installed correctly. When i try downloading Teams manually it throws an error that I need some Microsoft Store component. I don't think it's an issue with my settings, as I now start seeing more people with the same issue! see topic here Is there anyone out there experiencing the same issue? This is different from the last Teams issue with EU countries not getting the client. That was fixed, this is a new issue.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,392 questions
Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
473 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,248 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Florin ANDREI 10 Reputation points
    2024-04-09T17:02:34.9366667+00:00

    @Caspar - ABO

    We are having issues with new Teams since EU restriction back in October 2023.

    Since then Microsoft was incapable of fixing the deployment back to the suite Office365

    2 people found this answer helpful.
    0 comments No comments

  2. ZhoumingDuan-MSFT 13,965 Reputation points Microsoft Vendor
    2024-02-23T01:52:16.9233333+00:00

    @Caspar - ABO, Thanks for posting in Q&A.

    To clarify this issue, please do some checks below.

    1.Sync and Restart the device to check whether teams can install successfully.

    2.Check if there exist some error message in Event Viewer.

    3.Deploy Teams desperately: You can download the Teams installation package in official website and upload it to Intune, then you can deploy it as Win32 app.

    https://learn.microsoft.com/en-us/mem/intune/apps/apps-win32-add

    Please try above information, if there is any update, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.