Is there a method to get the Global Secure Access Client working on Win11 Arm64?

Question

We have a few devices running Win11 ARM64 in our environment and I've been disappointed to find that the Global Secure Access Client won't install on ARM.

We broke the installer down with Orca and discovered that everything works apart from the driver. We even went so far as to manually install the app, the services, the manifest and the registry keys and the apps and services runs apart from the driver which prevents the tunnel from starting.

Seeing as it's a software driver, there doesn't seem to be a reason why it wouldn't work if the architecture was included in the .INF but of course we can't modify it without breaking the signing, which of course presents install.

Was just wondering if anyone had found a work around or if there are plans to add ARM support to the client at some point in the future?

Answer 1

@Tim Hugall
Thanks for your time and patience, I was able to the feedback with the team but did not hear any updates till yesterday. Today I came to know that:

Global Secure Access Client on ARM64 is not yet supported. However, it is on the roadmap, but no timelines have been committed by the development team on this.

I will file a doc update request so that others in community having same query could be helped as well.

Please "Accept the answer", "Upvote" if your query has been answered. This will help us and others in the community as well.

Thanks, Akshay Kaushik