The Notification payload is invalid(WNS)

Kyle Wang 10

I follow the document to use azure console send toast message.

And get "The Notification payload is invalid" reponse.

(But choose "raw" type can successfully sent to the Push Notification System)

I didn't change the example.

What should I do to fix the problem?

Thanks.

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2 answers

brtrach-MSFT 16,926 Reputation points Microsoft Employee

2023-09-25T02:55:41.1533333+00:00
@Kyle Wang It seems that you are facing an issue while sending a toast notification using Azure Notification Hubs. The error message "The Notification payload is invalid" indicates that the payload you are sending is not in the correct format.

To resolve this issue, you can try the following steps:

Make sure that you are using the correct XML format for the toast notification. You can refer to the following link for the correct format: https://docs.microsoft.com/windows/uwp/design/shell/tiles-and-notifications/toast-xml-schema

Check if you have provided the correct values for the required fields in the XML payload, such as the text for the toast message.

Verify that the package identity and publisher identity in the Package.appxmanifest file match the values in the Azure portal.

Ensure that the notification payload is less than 5KB in size.

If the issue persists, you can try sending a raw notification to see if it works. If it does, then the issue might be with the XML payload.
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Kyle Wang 10 Reputation points

2023-09-25T09:17:35.11+00:00

@brtrach-MSFT

Thanks for your reply.

Raw notification is work so I think issue is XML payload.

I used the toast template and didn't change anything — only chose notification type and didn't do anything for payload.

I was wondering if the template is wrong and how to fix.

Thanks.

<?xml version="1.0" encoding="utf-8"?> <toast> <visual><binding template="ToastText01"> <text id="1">Test message</text> </binding> </visual> </toast>

brtrach-MSFT 16,926 Reputation points Microsoft Employee

2023-09-26T02:17:05.7133333+00:00

It seems like the XML payload you are using is correct and should work. However, there might be some issue with the way you are sending the notification. Can you please confirm that you have provided the correct values for the required fields in the XML payload, such as the text for the toast message? Also, please make sure that the notification payload is less than 5KB in size.

If you have already verified these things and the issue still persists, you can try using a different template for the toast notification. You can refer to the following link for more information on the different other methods for Toast notifications: https://learn.microsoft.com/en-us/windows/apps/design/shell/tiles-and-notifications/adaptive-interactive-toasts?tabs=appsdk

If the issue still persists, please let me know and I will try to help you further.

Kyle Wang 10 Reputation points

2023-09-26T07:24:31.4166667+00:00

@brtrach-MSFT

The XML payload what I paste is what I send.

I also use the example from your link and the Issue still persists.

case1: Raw is successful

case2: Toast template show payload is invalid

case3: Toast template from your link

brtrach-MSFT 16,926 Reputation points Microsoft Employee

2023-10-02T02:18:02.2866667+00:00

@brtrach-MSFT Can you please send an email to azcommunity@microsoft.com with the subject as ATTN: Bryan and in the body of the email include your Azure Subscription ID. We look forward to your reply.

Kyle1 Wang(王雋凱) 0 Reputation points

2023-10-11T02:27:47.2633333+00:00

@brtrach-MSFT

Already send. Thanks!

Scott Tattrie 15 Reputation points

2024-08-28T15:37:06.36+00:00

What there a resolution to this problem. I have the same issue using 'Test Send' directly from azure
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Edward Lin 1 Reputation point

2024-11-16T17:38:45.6766667+00:00

@Kyle1 Wang(王雋凱) I have exact same symptom as you had when I use Test Send in Azure Notification Hub. Have you found the solution yet?

Thanks!
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The Notification payload is invalid(WNS)

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