How to fix Run-time error "53" when using PowerPoint for Mac

Joel Heffner 0 Reputation points
2023-09-09T23:46:17.1333333+00:00

When I open a PowerPoint for Mac file I get an error that says:

Run-time error '53':

File not found: /Library/Application Support/Adobe/MACPDFM/MacPDFM. framework/Versions/A/MacPDFM

PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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  1. Emi Zhang-MSFT 25,711 Reputation points Microsoft Vendor
    2023-09-11T08:24:07.9333333+00:00

    Hi,

    Based on the error, the problem is related to the Adobe SaveAsAdobePDF.ppam add-in.

    Try this method:

    Navigate to Group Containers > UBF8T346G9.Office > User Content >Startup > PowerPoint. Drag the Acrobat add-in file SaveAsAdobePDF.ppam to the trash. Restart PowerPoint to test that the crash is gone by opening a new blank document and repeating the steps that led to the initial problem appearing.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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  2. Joel Heffner 0 Reputation points
    2023-09-11T13:09:58+00:00

    There is no Group Containers within the Library on my Mac.

    Joel


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