Hi @Johna Redito,
May I know what version of Office is installed on your computer? To confirm, open Excel, click File>Account>About Excel, it should be 16.0.15723 or higher, please refer the screenshot below.
And Data from Picture in Excel for Windows is only supported on Windows 11 or Windows 10 version >=1903 (must have Microsoft Edge WebView2 Runtime installed).
Also, What does your get data ribbon look like? Could you please attach a screenshot?
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