Issue with Outlook Teams Meeting Link When Tracked with Dynamics 365

Question

Hello everyone,

I'm encountering an issue that I hope someone here might have come across and can help with. Whenever I sendt out a Microsoft Teams meeting invitation through Outlook and tracks it using the Dynamics 365 plugin, the Teams meeting link gets converted into a plain text field.

Has anyone experienced this before? Any insights or solutions would be greatly appreciated. We're trying to ensure that recipients can simply click on the link to join the Teams meeting, but this issue is causing a bit of a disruption

Answer 1

Hi @Nikolaj Odby

Welcome to our forum!

Please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. As far as I know, HTML formatting can be set in Outlook to avoid links rendering text formatting. Please follow these steps: In Outlook, go to File > Options > Mail> Compose messages.

If that doesn't work, it’s recommended to post your question in the following dedicated forum for Dynamics 365: https://community.dynamics.com/.

Hope this helps!

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