Not received free certification coupon for Cloud Skills Challenge

Question

Hello Team,

I have not yet received the certification exam coupon after completing the cloud skills challenge. My name is present in the leaderboard. Request you to please look into this and send me the coupon.

Thanks

Answer 1

Many have reported this. MVA learning is supported on their own forums. I'd try asking for help in dedicated forums here.
https://trainingsupport.microsoft.com/en-us/
https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

Thanks @Anonymous . Seems the answer is here:

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/101620-offer-redemption-email-not-received-after/08221af9-261a-4e88-baa9-ddcca5a9fb42

10/16/20 1:15pm PST: Although the free exam availability period began on October 14th, 2020, some customers may not have yet received the congratulatory email providing instructions for offer redemption because they have not provided an email address on their Learn profile to be used specifically for notifications.

If you have successfully completed an Ignite Cloud Skills Challenge but have not received your mail, please contact Microsoft Ignite CSC Help at IngiteCSCHelp@microsoft.com and provide the following information.

Your Learn User Name (you may retrieve this from your Learn profile, or copy and paste it from this link)
The email address at which you wish to receive your redemption instructions
A screenshot of your completed Ignite Cloud Skills Challenge Leaderboard (example below).
You will be added as an eligible customer and will receive your free exam redemption link within the following week.

Answer 3

Also see your Spam box, because can be sent to there. Mine had arrive on spam box, i don't know why since, the email is outlook and have more stuff of microsoft trusted on policies of my email.