Microsoft Store Blocked Code : 0x800704EC

Question

Hello,

Getting below error from May 16, 2023

.

is it because of https://techcommunity.microsoft.com/t5/windows-it-pro-blog/evolving-the-microsoft-store-for-business-and-education/ba-p/2569423

There are no changes in existing GPO applying to the computers. Is something changed Azure Active Directory or Intune?

Please let me know how to solve this.

Answer 1

@Boopathi Subramaniam, Thanks for posting in Q&A. In fact, Microsoft Store for Business and Education retiring March 31, 2023.

https://learn.microsoft.com/en-us/lifecycle/announcements/microsoft-store-for-business-education-retiring

Please confirm if you are accessing Microsoft store or Microsoft Store for business. If you are accessing Microsoft Store, please check if any similar policy in the following link has deployed via Intune which block the Microsoft Store.

https://social.technet.microsoft.com/wiki/contents/articles/51907.windows-10-troubleshooting-microsoft-store-is-blocked-error-code-0x800704ec.aspx

How many devices are affected? If we try the suggestions in the following link, will the issue be resolved?

https://answers.microsoft.com/en-us/windows/forum/all/blocked-microsoft-store-0x800704ec/87e1b752-4ede-4735-a51e-cc1b4e114bfa

Please try the above suggestion and if there's any update, feel free to let us know.

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Answer 2

I have the same issue.

no blocked store apps in gpedit.msc. Is there a way to check a registry key to find where this block comes from?

thank you

Answer 3

@Crystal-MSFT

Thanks for the reply.

We are accessing Store for Business.

All the devices are affected.

Turn off the Store application is not configured.

How to find the whether the below policy apples from Intune? Please help.

• Computer configuration > Administrative Templates > Windows components > Store > Turn off the Store application > Right click on it to select Edit.
• If you find the Policy is Enabled then change it to either Not configured or Disabled

Answer 4

We have the same issue. Even tried a reset, reinstall and troubleshoot with no effect. The troubleshooter found no issue.

Answer 5

Same issue here, no group policy of intune policies blocking it. Only started after the original planned Microsoft Store for Business deprecation date, which was cancelled AFAIK?