Enable User Account - The server is unwilling to process the request.

Question

Hello All, I'm new to Orchestrator. I'm trying to accomplish very basic automation task which is getting failed with below error. Please advise.

The server is unwilling to process the request.

Exception: DirectoryServicesCOMException
Target site: DirectoryEntry.CommitChanges

Stack trace:
at System.DirectoryServices.DirectoryEntry.CommitChanges()
at Microsoft.Accelerators.ActiveDirectoryCore.Internals.SafeDirectoryEntry.CommitChanges()
at Microsoft.Accelerators.ActiveDirectoryCore.Internals.PropertyHelper.LdapStaticHelper.Update(ISafeDirectoryEntry safeDirectoryEntry, ISet35`1 supportedPropertyNames)
at Microsoft.Accelerators.ActiveDirectoryCore.Internals.PropertyHelper.LdapComputerUserPropertyHelper.EnableAndUpdate()
at Microsoft.Accelerators.ActiveDirectoryCore.LdapUser.EnableAndUpdate()
at Microsoft.SystemCenter.IntegrationPack.ActiveDirectory.Execution.EnableUserExecutor.DoAction(Object executionItem)
at Microsoft.SystemCenter.IntegrationPack.ActiveDirectory.Execution.AExecutor.ExecuteNonGetAction(Object executionObject)
at Microsoft.SystemCenter.IntegrationPack.ActiveDirectory.Execution.AExecutor.Execute()
at Microsoft.SystemCenter.IntegrationPack.ActiveDirectory.Execution.ActiveDirectoryProgram.ExecuteProxy(ExecutionProxy proxy)
at Microsoft.SystemCenter.IntegrationPack.ActiveDirectory.AActiveDirectoryActivity.Execute(IActivityRequest request, IActivityResponse response)

Answer 1

Hi,

in 9 of 10 cases, "unwilling to process" with enabling a user means the account has no password set.

Answer 2

Hi,

yes. I would also ncheck the account.
Are you using the Microsoft Active Directory Integration Pack for System Center? Check that the account dor the connector used has the appropriate permmissions: In Runbook Designer choose Options / Active Directory and check the account which is set in the connector of the Activity.

Regards,
Stefan

Answer 3

Please also refer to the following document configuration:

https://fazarsusanto.wordpress.com/2014/05/31/system-center-2012-r2-orchestrator-configuring-the-active-directory-connections/

Answer 4

I'll check and update.