Hello Duftons Ltd,
This may seem like a lingering session after some network blip. My recommendation would be
A) Try setting the client to connect through IP rather than Servername
B) Set up shorter times to detect timeouts using GPOs:
he settings of RDP session timeouts are located in the following GPO section Computer Configuration -> Policies -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Session Time Limits. The following Remote Desktop timeout settings are available:
Set time limit for disconnected session;
Set time limit for active but idle Remote Desktop Services sessions — the policy allows to end idle RDP sessions that have no user input (like moving a mouse or typing something on a keyboard);
Set time limit for active Remote Desktop Services sessions — it is the maximum time of any RDP session (even an active one), after which it switches to the disconnected state;
End Session when time limits are reached — sets the time, after which an RDP session will be terminated (logoff) instead of disconnecting it;
Set time limit for logoff of RemoteApp sessions.
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