Alerts for in-progress meeting video quality issues
Some features described in this article require Teams Premium.
As an admin, you can set up alerts for in-progress meeting video issues and be informed immediately when the users you specify experience issues.
Notifications are available for source freeze count, loss recovery attempt rate, and video encoder hardware failure. You can customize the threshold for each parameter and set the frequency of notifications to suit your needs.
Notifications can be sent to a Teams channel or a web hook URL.
To be monitored, meeting attendees must have a Teams Premium or Teams Rooms Pro license.
Set up alerts for video quality issues
In the left navigation of the Microsoft Teams admin center, select Notifications & alerts > Rules.
In the Rules Page, select Audio quality for in-progress meetings.
Select the options as described in the following table, and then select Save.
Field Description Video conditions Choose the video issues that you want to monitor for. Monitoring settings Choose the Notification threshold and Monitoring window to specify how long the condition should exist before an alert is sent.
Choose the Notification waiting period to specify how often an alert is sent.Scope Choose the users whose meeting audio quality you want to monitor. Subnet notifications Select which networks you want to get alerts for. Actions Choose if you want to send alerts to a specific channel or to a web hook URL. Status Choose if the rule is active and alerts should be sent.