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Availability in Australia

  • Article
  • Applies to:
    Skype for Business, Microsoft Teams

Find another country or region, or learn more about country and region availability for Audio Conferencing and calling plans.

Here are the Microsoft 365 and Office 365 services for Skype for Business and Microsoft Teams available for Australia.

Audio Conferencing

Feature Details
Is Audio Conferencing available for purchase?
Yes
Are phone numbers automatically assigned for Audio Conferencing?
No. Please contact us.
Dial-out capability using the Call Me feature
Available

Calling Plans

Feature Details
Calling Plans are available to purchase?
Yes, see Telstra Calling.
Minutes available for Calling Plans
See Telstra Calling.
Can make outbound calls to?
See Telstra Calling.
Process for acquiring or porting numbers
Phone number management for Australia

Important

To delete Australian subscriber numbers (provided by Telstra), contact Telstra directly. To update emergency address information for Australian subscriber numbers (provided by Telstra), contact Telstra directly. For more information, see Telstra Calling.

If your tenant is located outside Australia

Starting September 1, 2019, if your tenant is located outside Australia, you can purchase Calling Plans for users who are located in Australia. This is available for the following countries and regions.

Feature Details
Americas United States, U.S. Outlying Islands
APAC Bangladesh, Bhutan, Brunei, Cambodia, Hong Kong, Indonesia, Laos, Macao, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, Thailand, Timor-Leste, Vietnam
EMEA Åland Islands, Andorra, Austria, Belgium, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jan Mayen, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, United Kingdom, Vatican City

Note that Telstra Calling will show up as an add-on only for users who are located in Australia and the countries and regions listed above, once provisioned by Telstra. For users in other geographies, they'll continue to attach Microsoft Calling Plans or Direct Routing, as applicable. For more information, see Telstra Calling.

Toll and toll-free numbers for services

Feature Details
What capitals or major cities can you get toll numbers for?
  • Adelaide
  • Brisbane
  • Canberra
  • Darwin
  • Melbourne
  • Newcastle
  • Perth
  • Sydney
  • Wollongong
Are toll numbers available?
Yes
Are toll-free numbers available?
Yes
Process for acquiring or porting numbers
Phone number management for Australia

If you want to get toll and toll-free phone numbers for auto attendants, call queues or audio conferencing service numbers, please contact us.

Communications Credits

Feature Details
Are Communications Credits available?
Yes

If you want to set them up, see Set up Communications Credits for your organization.

Getting service phone numbers for Skype for Business and Microsoft Teams

Country and region availability for Audio Conferencing and Calling Plans