Troubleshooting the Veeva Vault - PromoMats Microsoft Graph connector
| Error | Description | Resolution |
|---|---|---|
INVALID_SESSION_ID |
Authentication session expired or invalid. | Reauthenticate with valid credentials. |
INSUFFICIENT_ACCESS |
User lacks permissions to access files. | Verify user roles and ACLs in Veeva Vault. |
API_LIMIT_EXCEEDED |
Too many API requests made in a short period. | Adjust crawl frequency or retry after some time. |
| Missing Properties or Documents | Required metadata properties are not enabled. | Ensure metadata properties are enabled in Veeva Vault and test retrieval. |
To view more error types, select the connection and click error details > error code. For more information, see Monitor your connections.