Urgent: Azure Credit Issue and Domain Verification – Immediate Assistance Required

Question

Dear Microsoft Support Team,

I am reaching out with urgency regarding my Azure credit issue and domain verification problem, which are critically impacting my business operations. Despite my previous communications with support, I have not received any actionable resolution, and I require immediate assistance to prevent service disruption.

Subscription ID: 0cb3ded1-f912-4373-bfc4-e9209c271056
Service request: Domain or Business Verification - TrackingID#2501130040004795

1. Domain Verification & Invoice Issue:

• I have already provided all necessary updates and communications to support teams.
• The delay from Squarespace in providing an updated invoice is beyond my control, but this is blocking my domain verification and preventing further progress.
• I need urgent support to resolve this verification issue before it causes further disruptions.

2. Founders Hub Document Upload Issue:

• I am unable to take any action in the “Add a document to support your verification status” section.
• Could you confirm if this is being processed on your end, or if I need to upload a document manually? If action is required from my side, please provide clear instructions.

3. Urgent Azure Credit Concern:

• My Azure credits have depleted to $0, which is not sufficient for our production stage next week.
• I require immediate guidance on how to restore credits to ensure continuity and prevent service disruption.

The lack of timely response and resolution on these critical matters has placed my business in a difficult position. I kindly request an immediate update on the next steps and ask that this matter be escalated if necessary.

I appreciate your swift response and resolution to these issues.

Best regards,
JIERANAI INRUENGSRI