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Hi,
my SignUpSignIn-Flow for external users works very well. Now I wanted to add additional attributes and followed this instruction: https://learn.microsoft.com/entra/external-id/customers/how-to-define-custom-attributes
But when adding an attribute to the flow, there is a short error occuring:
I also tried to create a new Flow, on creation it is possible to add them without error, but after creation they are not selected anymore.
I also assigned myself the attribute administrator role.
Do you have any ideas please?
Thank you, Martin
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Hello @Martinm,
Thank you for posting your query on Microsoft Q&A.
Based on your description, I understand that when you try to add a new custom user attribute in External Identities, you receive the error message: "Error updating user flow attributes. Please try again."
I tested adding a custom user attribute in my own tenant and was able to do so successfully, which confirms that this issue is not related to a service outage.
To identify the cause of this error, we need to check the roles assigned to your user account and analyze the behavior by capturing network trace logs.
To better investigate the issue, I have sent you a private message. Please check your inbox and share the necessary details so we can connect offline.
Hello @Martinm,
Following up to check if you're still facing the same issue when trying to add a new custom user attribute in External Identities.
Also, is this your first time adding a custom user attribute, or has it worked for you before?
Hello @Martinm,
Following up to check if you're still facing the same issue when trying to add a new custom user attribute in External Identities. Please help me with the HAR trace to analyze what is causing the issue or let's connect offline.