How to add custom MailFrom Addresses to Azure Communication Service Email

Aaron Tymo 20 Reputation points
2025-02-14T21:13:27.5833333+00:00

Hello,

We are looking to start using Azure Communication services, but our business needs requires us to set custom MailFrom addresses for several of our domains. I followed the learn article to add them but the "+ add" button is greyed out? Am I missing something?

Thanks in advance!

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,013 questions
{count} votes

Accepted answer
  1. Laxman Reddy Revuri 2,620 Reputation points Microsoft Vendor
    2025-02-19T14:02:09.97+00:00

    Hi @Aaron Tymo
    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer

    **Ask:**How to add custom MailFrom Addresses to Azure Communication Service Email
    I was able to resolve my issue by requesting a rate limit increase through Azure support.
    Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members. 

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Aaron Tymo 20 Reputation points
    2025-02-19T13:50:53.7733333+00:00

    Thank you for the response, I was able to resolve my issue by requesting a rate limit increase through Azure support

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.