Microsoft Launcher Setting Infobadge is unchecked

Question

I followed this guide (https://techcommunity.microsoft.com/blog/intunecustomersuccess/how-to-setup-microsoft-launcher-on-android-enterprise-fully-managed-devices-with/1482134) and it works great in our company. We only have one issues: The default value in the launcher settings for infobadges is unchecked and I can't find a way to activate it via Intune.

This is a issue because the little number over the Apps that shows notifications, counts or status is missing.

Answer 1

@Robert R Thanks for posting in our Q&A.

Honestly, I didn't find any helpful information via intune. However, someone has provided a thinking that maybe the launcher was "reading" the sms before I was, and it was taking the badge off immediately thinking I read it. For more details, please refer to the following link:

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-launcher-notification-badges-numbers-are/4ae2a15f-75c1-49c3-ac2c-2a86760b0c92

If this issue still exists, it is suggested to create an online support ticket to get more help. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding and hope everything goes well with you.

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