Getting "BrowserAuthError: no_cached_authority_error: No cached authority found" error on Forgot Password

Jozie Mari Veloso 0 Reputation points
2025-02-12T06:38:33.4666667+00:00

I keep experiencing this error frequently. Here's my navigation flow:

first, I go to the sign-in page,

Screenshot 2025-02-11 105742

then click on the "Forgot Password" link—no issues there.
Screenshot 2025-02-11 110923

However, when I use the back button to return to the sign-in page and click the "Forgot Password" link again, I encounter the no_cache_authority_error.

Screenshot 2025-02-11 104318

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  1. BANDELA Siri Chandana 1,570 Reputation points Microsoft Vendor
    2025-02-13T04:50:06.69+00:00

    Hi @Jozie Mari Veloso
    Thank you for posting your issue on Microsoft Q&A.

    I understand that you are encountering "no_cache_authority_error" when clicking the "Forgot Password" link.

    The no_cached_authority_error error happens if there isn't a cache entry for the authority for request. This can potentially happen if the temporary cache used by MSAL is cleared.

    Follow the link to troubleshoot the issue: https://learn.microsoft.com/en-us/answers/questions/1281014/azure-ad-b2c-msal-js-angular-browserautherror-no-c

    Hope this helps. Do let us know if you have any further queries.

    If this answers your query, do click `Accept Answer` and `Yes`.


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