Download error - 0x80080005, can't update

Question

updates 2024-04 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5036620) and Windows 11, version 23H2 don't download. I've tried many things, its been like this for months for the first update. The second one was added recently. I use windows 11 and I have version 22H2 (OS Build 22621.1265)

Answer 1

The error code 0x80080005 typically indicates an access denied issue during the update download process.

Press the Windows key, type "troubleshoot settings" and press Enter.

Click on "Additional troubleshooters."

Find "Windows Update" and click "Run the troubleshooter."

Follow the on-screen instructions and restart your PC if prompted.

See:

How do I reset Windows Update components?

• Visit the Microsoft Update Catalog https://www.catalog.update.microsoft.com/.
• Search for update KB5036620.

Answer 2

Hello,

When was the last time you installed such a cumulative update normally, and what is the patch number?

Here are some basic troubleshooting steps you can try:

1.Running the update troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

2.Manually downloading the updates from Microsoft Update Catalog.

3.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support

4.Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, and Cryptographic Services.

5.Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.

6.Disable any third-party antivirus or firewall software temporarily and try the update again.

Hope this helps.

Best Regards,

Hania Lian

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Answer 3

Hey guys,

I've been having the same issue for the longest time, I can't do any update, neither or access to any app in the Miscrosoft Store.

My config is :
Windows 10 Familly 10.0.19044 Build 19044
DESKTOP-TJLER52 HP Omen by Laptop 15-dc1xxx
Processeur: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 MHz, 6 cœur(s), 12 processeur(s) logique(s)

@S.Sengupta or @Hania Lian - MSFT any chance you could help me too pretty please ?