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Authenticator not linked

MattW 0 Reputation points
2025-03-10T22:16:31.5533333+00:00

Hi,

Can someone please help.

I am unable to access an email account as I keep getting Authenticator pop ups however I have a new mobile device therefore believe this is the reason why the Authenticator on my new device is not popping up with the prompt to enter the code generated from a login attempt.

At the moment I am unable to access my account as I am promoted to enter the authentication number wherever I try to login.

I have tried deleting and reinstalling the Authenticator app.

Deleting the account and adding back.

Resetting the account.

Still no luck.

Any help would be much appreciated.

Thanks

Matt

Microsoft 365 App Publishing
Microsoft 365 App Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.App Publishing: The process for app developers to prepare, validate, submit, monetize, release, update, drive adoption, distribute, and maintain their app.
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