Windows 11
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Persistent Windows Update Error 0x80070005 with KB5052093 on Windows 11 Version 24H2
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Richard Hammers
40
Reputation points
I have been encountering persistent issues while attempting to install the 2025-02 Cumulative Update Preview for Windows 11 Version 24H2 (KB5052093). The update consistently fails with the error code 0x80070005 (Access Denied), and despite trying various troubleshooting steps, the problem remains unresolved.
During the installation process, I receive an error message stating, "Something didn’t go as planned. No need to worry—undoing changes. Please keep your computer on." I suspect this is related to a permissions issue. To address this, I attempted to adjust the permissions within the SoftwareDistribution folder, but the issue persists.
Here’s a summary of the issue and the steps I’ve taken:
Error Details:
- Error Code: 0x80070005
- Update: KB5052093
- Windows Version: Windows 11 Version 24H2
- Error Message: "Installation Failure: Windows failed to install the following update with error 0x80070005."
Troubleshooting Steps Attempted:
- Ran the Windows Update Troubleshooter.
- Reset Windows Update components by renaming the SoftwareDistribution folder.
- Checked for and repaired corrupted system files using SFC and DISM.
- Manually downloaded and installed the update from the Microsoft Update Catalog.
- Checked Event Viewer logs for additional detail
- Set the permissions within SoftwareDistribution folder
Here is what the Error shows within the ReportingEvents
{FC374C95-17A9-48BF-819C-F6E1F4243384} 2025-03-02 01:59:28:923-0800 1 201 [AGENT_INSTALLING_PENDING] 101 {7E9A11F0-49B1-4F9F-A897-5ECD9463B148} 1 240005 MoUpdateOrchestrator Success Content Install Installation pending. 5luKgIbXR0C1uR14.1.2.3.0 {1A9B9DF4-602E-4975-8BBE-669E2B123144} 2025-03-02 02:01:47:091-0800 1 182 [AGENT_INSTALLING_FAILED] 101 {7E9A11F0-49B1-4F9F-A897-5ECD9463B148} 1 80070005 MoUpdateOrchestrator Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: 2025-02 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5052093). 5luKgIbXR0C1uR14.1.2.3.0.0
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Becker 0 Reputation points2025-03-07T19:10:01.9033333+00:00 I've been havivng the same issue. The update downloads, the computer restarts installing the the update doing this twice. One the third restart I get the message and the update is rolled back.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 45%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kevin G 0 Reputation points2025-03-07T21:36:06.56+00:00 Same problem here. Started about 2 months ago. Finally had to reinstall windows about 2 weeks ago. Apparently this new version of the update works for some but not for others. Gets to 38%, same as first version, then reverts back and uninstalls.
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Richard Hammers 40 Reputation points
2025-03-07T21:42:28.82+00:00 Hmm I wonder if its just a bug with this update. I hope it gets fixed soon
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Richard Hammers 40 Reputation points
2025-03-07T21:43:22.0933333+00:00 Odd, sounds like its a bug. I hope they get it fixed soon
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