Microsoft Azure AD Sync service not showing in Services.msc but shows in Get-Service

Darsh 0 Reputation points
2025-03-06T12:39:41.4433333+00:00

We've noticed that "Microsoft Azure AD Sync" & "Microsoft Azure AD Connect Agent Updater" services are not showing up in Services.msc but shows up in Get-Service PowerShell command & also in Task Manager >> Services, as "Microsoft Azure AD Sync (ADSync)" & "Microsoft Azure Connect Agent Updater" (AzureADConnectAgentUpdater).

Investigating further, I've noticed that this service is showing up in not just Get-Service command but also in Registry (Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ADSync) – just not in Services.msc

Screenshot 2025-03-06 124944

User's image

User's image

User's image

We've tried to repair & reinstall Azure AD Connect sync (Microsoft Entra Connect sync - v2.4.129.0), along with checking SFC & DISM command & further clearing any pending updates & restarting server a few times but still the same.

Is there anything further we'd do to see why the service exists on the server/system, yet not showing up in Services.msc?

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,964 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.