Ondrive files & folders are available online but not available offline although the setting of Always on device is on.

Question

Experiencing an issue with Onedrive where all my folders are visible, but the files inside them are not appearing when I try to access them offline, which is causing disruptions in my work, and I want my whole Documents folder to always be available offline.
What can I do to force OneDrive to download my files?

I already reinstalled, paused/unpaused, and restarted it plenty.

Answer 1

Hi @Ausstudies Chitwan

Have you enabled the Files On-Demand feature?

Please check the icons next to your OneDrive files in Windows File Explorer.

If you have enabled it, please go to OneDrive Settings > Sync and backup > Advanced settings > Download all files.

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