How to access Azure learning sandbox using a personal Microsoft account.

Question

Hello there,

I am having problems to sign in to the learn sandbox. When I try to sign in I get the following error message:

Request Id: f1d09a87-d304-4489-8aab-ab7739313d00

Correlation Id: 209ee6fa-4dd6-44ea-9a40-0fcc3263b719

Timestamp: 2025-03-05T12:01:25Z

Message: AADSTS500200: User account '******@gmail.com' is a personal Microsoft

account. Personal Microsoft accounts are not supported for this application unless

explicitly invited to an organization. Try signing out and signing back in with an

organizational account.

The left side of the training page displays a message indicating that the learning sandbox is activated and shows the remaining time. However, the right side of the screen doesn't load the sandbox.

I have tried changing the browser and accessing in private mode but none of those steps seems to help solving the issue.

Could someone help me with this, please?

Thanks in advance.

This question is related to the following Learning Module

Answer 1

Hi Javier,

Please try my workaround below. I mention Azure Cloud Shell, which is not used for the exercise that you are currently on, but is used in later exercises, so it is useful to go through the steps anyway.

You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

When prompted, click Bash

Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercises instructions, open another new browser tab with Azure Portal, copy/paste code from exercise tab to cloud shell tab as needed, etc.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP