Failed to open Configuration Manager console after upgrading to Configuration Manager version 2409

Question

I have upgraded my lab to Configuration Manager version 2409 this week, but I cann't open the Configuration Manager console after the upgrade. It shows the error:

The Configuration Manager console cannot connect to Configuration Manager site database.

It works like a charm before the upgrade. What can it be? Any help is appreciated!

Answer 1

Hi,

Hope everything is going well.

1,Please help check the SmsAdminUI.log and Smsprov.log on your server, these logs will contain more useful information for troubleshooting.

2,We can add SCCM site server computer account in the SQL logins to have a try.

Open SSMS and connect to the site database, then navigate to <Server>/Security/Logins, check if the computer account is there.

If not, add it. If yes, remove it and add it back with the same setting. Then check the results.

Similar threads for your reference:

SCCM Console Cannot Connect to Database

3,Please add full control permission of the Logs folder (C:\Program Files\Microsoft Configuration Manager\Logs) to the user to have a try. Similar thread for your reference:

ConfigMgr unable to connect to site database

Hope my answer could help you. Should you have any questions or concerns, please do feel free to contact me.

Best regards,

Simon

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