AADSTS500200 - Sandbox Gets Activated but Learning Account does not sync

Jnhrossel 20 Reputation points
2025-03-05T12:02:23.96+00:00

Hi team,

I am trying to do a training as part of the certification:AZ-900: Azure Fundamentals

I am not part of any organization and just want to improve my Azure knowledge. I created a learn profile and from my understanding, going through the training should automatically give access to the Learn Sandbox. However, after activating the sandbox in the exercise, I am getting this error:

AADSTS500200: User account '******@hotmail.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

Would love to continue with this to finalize the certification.

Thank you!

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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Accepted answer
  1. TP 108.7K Reputation points
    2025-03-05T12:05:35.7933333+00:00

    Hi,

    You should be able to work around the issue by first Activating the sandbox (solving puzzles, reviewing permissions, etc.) and then once you see the sign-in box appear on the right open a new browser tab. In this new tab, browse to https://shell.azure.com. If your existing sandbox hasn't expired you can use that instead of activating a new one.

    When prompted, click Bash (Some exercises use PowerShell and Bash. You can switch between them using button at top of cloud shell window)

    User's image

    Next choose No storage account required, for Subscription select Concierge Subscription, and click Apply.

    User's image

    After several seconds delay while a cloud shell is requested and connected to, you should see $ prompt. At this point you can complete the exercise instructions, copy/paste code from exercise tab to cloud shell tab as needed, etc.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP


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